Shipping

Delivery Time Frame:

  • We will send out your item(s) within 1-2 days after your payment is cleared and identified. The estimated delivery time would be different to different state:
  • VIC Delivery within 2 to 4 working days
  • NSW, ACT, SA, WA Delivery within 3 to 6 working days
  • QLD within 3 to 8 working days
  • WA and NT 4-12 working days
  • Delivery time may be longer during Christmas and New Year period

    For delivery question please contact us at sales@worldfitness.com.au

We cannot advise you the exact day and time delivery will occur, HOWEVER we will email you the tracking details and the freight company contact details and they can provide you a better estimation of the time.

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Can I pick up my purchase?

Yes, you can pick up your purchase from either our showroom or our warehouse. In order to provide our customer with the very best service, please allow us at least 24-48 hours for the orders to be ready for pick up. For larger items may require additional time to be ready for pick up. Once purchased we will confirm a pick up date, time and location via email.

Is there any additional cost for pick up ?

No, there is no additional cost to your purchase for pick up of general items from either our showroom or our warehouse. If items are to be packed on pallet, there may be additional cost. Please contact us at sales@worldfitness.com.au for more information.

Calculate Shipping

To calculate the shipping cost of a product there is a shipping calculator on each item page, simply enter your postcode for a quote on a single item. If you would like to receive a freight quote for multiple items, simply add all the products to your cart and use the shipping calculator on checkout.


Delivery & Redelivery:

    • For Items weighing over 25kg an able bodied person will need to assist the driver unload
    • Delivery shall be made to the buyer's address or other address for delivery given in writing at the time of the order.
    • The buyer shall make all necessary arrangements to take delivery of the goods whenever they are tendered for delivery.
    • Delivery dates will be arranged between the courier company and the purchaser. Times may not be specific.
    • The seller may deliver separate goods by installments.
    • Delivery to PO box can only be small items no bigger then 40cm-40cm-40cm and must not weigh more then 25KG.
    • The seller shall not be liable for any loss or damage whatever due to failure by the seller to deliver the goods (or part of them) promptly or at all if insurance is not selected as an option during checkout.
    • Notwithstanding that the seller may have delayed or failed to deliver the goods (or part of them) promptly the buyer shall be bound to accept delivery provided that delivery shall be tendered at any time within 30 days after receipt of the order.
    • Transport shall be at the buyer's risk. Where the goods are collected from the sellers address the risk shall pass to the buyer upon receipt of goods from the pickup location.
    • Transportation insurance is optional (not included in the shipping price) Please contact us if insurance is required
    • Delivery charges are to the front entry of your premises on the ground floor
    • Delivery will be with a courier company so we cannot deliver to a PO box (Applicable to product weight over 15 kg)
    • All Deliveries will be with Australia Post OR Startrack Express , In some case Local transport (Jet Couriers) will be used depending on Availability
    • Couriers can only deliver Mondays to Fridays, 9:00 am to 5:00 pm. Couriers cannot delivery outside of business hours.

It is your responsibility to advise us of:

    • Will someone be available to sign for delivery?
    • Is there anywhere safe it can be left if no one is home? (e.g. around the back of the house)
    • If the address is a business address, please advise the business hours and also the name of the building.
  • If you say you will be home and miss the delivery, you will be required to pickup from the freight companies depot. Alternatively, we can arrange a re-delivery however this will cost between $20-$50 depending on the size of your order.
  • We cannot advise you the exact day and time delivery will occur, HOWEVER we will email you the tracking details and the freight company contact details and they can provide you a better estimation of the time.
  • If you request that the freight company leave a card and return your order to depot in the can that you are not home, you will be charged a fee if you request re-delivery.

 

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