Warranty Information


click here: Services & Warranty Claim

----------------------------------------------------------------------------------------------------------------------------

General Warranty Outline:
    • Warranty commences on the date of purchase from Worldfitness as marked on invoice.
    • Warranties do not cover ordinary wear and tear; user negligence, misuse or abuse, accident, fire, or malicious damage by a third person; alterations or modifications by a non authorised service technician.
    • At Worldfitness various products supplied by different manufacturers come with different warranties. For further details refer to the product details or contact us at sales@worldfitness.com.au

--------------------------------------------------------------------------------------------------------------------------------

 

 General Warranty Guideline:

    • Benches & Strength Equipment

1 year warranty on frame, 3 months upholstery & attachments.  Cables, Pulleys & Bearing and bearing's housing 6 months (return to base)

    • Barbells
    • Cable Attachments
    • Dumbbells
    • Weights
    • Dumbbells 
    • Cable Attachments
    • Kettlebells
    • Yoga & Aerobics
    • Accessories Flooring and Mat
    • Inversion Table
    • Gravity Boots
    • Trampoline
    • Gym Gloves / Belts
    • Functional Fitness Equipment

1 year warranty (return to base). General wear and tear is not covered under warranty. 3 months warranty on upholstery, neoprene and rubber.

.

    • Medicine Balls
      • 12 months warranty. (Medicine Balls Pro)
      • 12 months warranty. (Ezy Grip Medicine Ball)
      • 6 months warranty. (Toning Balls)
      • 3 months warranty. (Slam balls)
      • 6 months warranty. (Wall Medicine Balls)
      • 3 months warranty. (Tornado ball)
  • Wear and tear due to slam or hard/rough surface is not covered under warranty.

    • Boxing Equipment (Manufacturer's warranty)

Normal Wear and tear is not covered under warranty.

      • Slam man (BOB) 6 months
      • Body Iron 1 year
      • Everlast 3 months
      • Adidas 3 months
      • Reebok 3 months
      • StrikePro 3 months
      • Nexersys 3 months
    • Power Bands

30 days warranty (return to base). General wear and tear is not covered under warranty.

    • Reebok  Bikes, Crosstrainer , Treadmills and Rowers .

5 Year Motor and Drive System - 2 Years Parts - 1 Year In home labour

    • York,  Infiniti

1 year manufacturer's warranty.

--------------------------------------------------------------------------------------------------------------------------------

Return Policy

The warranty is a return to base warranty, meaning that any faulty items must be returned to World Fitness with shipping charges prepaid by you the customer. We cannot accept COD or unpaid deliveries. World Fitness will then return the repaired item(s) to you with return shipping charges prepaid.

      Where an item cannot be repaired, a replacement item will be sent. Approval to return an item under warranty must be granted before an item is returned.

--------------------------------------------------------------------------------------------------------------------------------

Change of Mind and Refund

      • If an order is to be cancelled due to change of mind prior despatch(include Pre Order sales), there is a credit card refund surcharge fee. The fee is approximately 2.7% for the value of the order.
      • Please note, once an order is placed, it cannot be cancelled or altered. To provide you with the best possible service, your order will be processed moments after it is placed through our automated warehouse despatch system. This automated system does not allow any changes to the order once processed by customer. Once payment is confirmed, your order will leave our warehouse within 1-3 business days. You will receive an email notification from us when your order leaves the warehouse.
      • ** Please note that Saturday, Sunday and public holidays are not considered as business days.

--------------------------------------------------------------------------------------------------------------------------------

This warranty does not cover damage caused by neglect or misuse of the product.

      This includes not using the item within it's recommended limits, or not adhering to the recommended usage guidelines contained within the product user guide. Worldfitness is not responsible in any manner whatsoever for any injury which may occur through the use of any equipment sold on this website or following the instructions and advise herein.

--------------------------------------------------------------------------------------------------------------------------------

Free delivery is not applicable for return or replacement of a purchased product.

      Wearable boxing equipment, accessories and apparel (e.g. boxing gloves, protection gears, weight lifting gloves, hand wraps etc) cannot be returned or refunded due to hygiene issues.

Our brands