CHRISTMAS & NEW YEARS CLOSURES
WORLD FITNESS AUSTRALIA
CHRISTMAS & NEW YEAR
HOLIDAY TRADING HOURS 2026–2027
Thank you for your support throughout 2026!
Our team will be taking a well-deserved break over the Christmas and New Year period. Please see our holiday trading hours, online ordering, showroom pickups, delivery and warranty information below.
IMPORTANT HOLIDAY DATES
LAST DAY FOR PICKUPS
23rd DECEMBER
Wednesday 2026
SHOWROOM CLOSES
24th DECEMBER
Thursday 2026 at 4pm
WE REOPEN
12th JANUARY
Tuesday 2027
Our showroom will close at 4pm on Wednesday 23rd December 2026 and reopen on Tuesday 12th January 2027.
ONLINE ORDERS – OPEN 24/7
Great news! Our website will remain fully operational throughout the Christmas and New Year holidays. You can continue browsing and placing orders online at any time.
Normal order processing and dispatch will resume from Tuesday 12 January 2027.
Some orders may be dispatched earlier from our various warehouse locations during the closure period. However, early dispatch cannot be guaranteed. If your order has been dispatched, you will receive a tracking notification by email.
SHOWROOM PICKUPS & CLICK & COLLECT
The final day for showroom pickups before our Christmas closure is Wednesday 23rd December 2026.
Showroom pickups and Click & Collect will resume when we reopen on Tuesday 12 January 2027. Please wait until you receive confirmation that your order is ready before travelling to collect it.
CHRISTMAS DELIVERIES & COURIER DELAYS
Christmas is one of the busiest times of the year for courier and freight companies across Australia.
Although we aim to process and dispatch orders as quickly as possible, increased freight volumes, public holidays and transport disruptions may result in delivery delays beyond our control.
We strongly recommend ordering as early as possible if you require your fitness equipment before Christmas.
IMPORTANT DELIVERY NOTICE: All estimated delivery dates are provided as a guide only and are not guaranteed. Orders placed close to Christmas may arrive after Christmas, even if dispatched before our holiday closure. Courier delays may also occur after dispatch.
For more information, please visit our Shipping & Delivery Information .
WARRANTY CLAIMS & TECHNICAL SUPPORT – HOLIDAY NOTICE
Please be aware that many of our suppliers, manufacturers, warranty departments and service technicians will also be closed or operating with reduced staff over the Christmas and New Year period.
As a result, warranty claims, spare parts requests, technical enquiries and repairs may take longer than usual to process. Some enquiries may need to wait until the relevant manufacturer's service department reopens.
Our showroom and customer service team will reopen on Tuesday 12 January 2027. Warranty enquiries received during our closure will be reviewed when our team returns, with supplier-dependent claims progressing as the relevant departments become available.
PLEASE BE PATIENT – YOUR ENQUIRY HAS NOT BEEN FORGOTTEN
We understand how frustrating it can be when fitness equipment requires attention. However, please don't be concerned if you haven't received an immediate reply during our holiday closure.
Sending repeated follow-up emails regarding the same claim will not speed up the reopening of manufacturer warranty departments or the availability of replacement parts and technicians. We kindly ask for your patience while our team works through enquiries when business resumes.
To help us assist you as efficiently as possible, please include your order number, product details, a description of the issue and any relevant photos or videos when submitting your warranty enquiry.
We genuinely appreciate your understanding and respectful communication with our staff. Our team is here to help, and we ask that all communication remains courteous. Abusive or threatening behaviour towards our team is not acceptable.
Please rest assured that warranty enquiries will be handled as fairly and promptly as possible, in accordance with applicable warranty terms and your rights under Australian Consumer Law.
For further information about warranty procedures and manufacturer support, please visit our Warranty Information Page .
NEED TO CONTACT US?
For any enquiries during our holiday closure, please email our team. We will respond as soon as possible, although response times may be longer than usual during this period.
EMAIL WORLD FITNESSMERRY CHRISTMAS &
HAPPY NEW YEAR!
From all of us at World Fitness Australia, thank you for your continued support throughout 2026.
We wish you and your family a wonderful Christmas, a safe holiday season and a happy, healthy and successful 2027!
THE WORLD FITNESS TEAM